We collect only what we need, use it only for your benefit, and never trade your trust for profit. Here is everything you should know.Effective: January 2025
- Overview
- Information We Collect
- How We Use It
- Sharing of Information
- Cookies
- Data Security
- Your Rights
- Children’s Privacy
- Policy Updates
“When you share your details with JH Decor, you place a degree of trust in us. We honor that trust by being transparent about what we collect, why we collect it, and how carefully we protect it.”
01. Overview
This Privacy Policy describes how JH Decor — a premium wooden furniture and bespoke home decor manufacturer based in Sardarshahar-Churu, Rajasthan — collects, uses, and safeguards the personal information you provide when you visit our website, contact us, or place an order.
We are committed to handling your information responsibly and in compliance with applicable Indian data protection laws, including the Information Technology Act, 2000 and its amendments. We do not sell, rent, or misuse your personal information — ever.
02. Information We Collect
We collect information only when it is necessary to serve you well. The types of information we may collect are outlined below.
| Type of Information | Examples | When Collected |
|---|---|---|
| Personal Identification | Full name, email address, phone number | When you contact us or place an order |
| Delivery Information | Shipping address, city, PIN code, state | At the time of order confirmation |
| Order Details | Product selections, custom specifications, preferences | During order placement or consultation |
| Communication Records | Emails, WhatsApp messages, call notes | When you interact with our team |
| Usage Data | Pages visited, time spent, device type, browser | Automatically, when you visit our website |
Payment Information: JH Decor does not directly collect or store your payment card details, UPI credentials, or banking passwords. Payments are handled through secure banking channels. We retain only a record of the transaction for order-keeping purposes.
03. How We Use Your Information
Every piece of information we collect serves a clear and honest purpose. We use your data to:
- Process and fulfill your orders accurately and on time
- Communicate with you about your order status, delivery, or any queries
- Provide personalized guidance for custom and bespoke furniture requirements
- Send occasional updates about new collections, offers, or announcements — only if you have opted in
- Improve our website experience and understand how our customers navigate it
- Maintain records for accounting, legal, and dispute resolution purposes
We will never use your information for purposes beyond what is described here without seeking your explicit consent first.
04 Sharing of Information
We do not sell or rent your personal information to third parties. Period. However, in order to fulfill your order and operate our business, we may share limited information with trusted partners under strict conditions.
- Logistics & Delivery Partners: Your name, address, and phone number are shared with our courier or logistics partner solely for the purpose of delivering your order.
- Service Providers: Trusted vendors who assist with website hosting, communication tools, or analytics may have access to anonymized or limited data as part of their service — and are bound by confidentiality obligations.
- Legal Obligations: We may disclose your information if required to do so by law, court order, or regulatory authority.
In every case, we share only what is necessary and ensure appropriate protections are in place.
05. Cookies & Website Analytics
Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors interact with our pages. These help us see which products are of interest, how customers navigate, and where we can improve.
- Essential Cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics Cookies: Help us understand visitor behaviour in aggregate form. No personally identifiable information is captured.
- Preference Cookies: Remember your settings and preferences for a smoother return visit.
You may choose to disable cookies through your browser settings at any time. Please note that doing so may affect the functionality of certain parts of our website.
We do not use advertising cookies or share your browsing data with ad networks. JH Decor’s website is a space for you to explore our work — not a platform for third-party tracking.
06. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our team handles customer data with care and on a need-to-know basis only.
While we strive to use commercially acceptable means to protect your data, please understand that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to communicate sensitive information through verified channels — our official email addresses or phone number — and to avoid sharing financial credentials through any medium.
In the unlikely event of a data breach that may affect your information, we will notify you promptly and take all necessary steps to mitigate the impact.
07. Your Rights
You have meaningful rights over your personal information, and we are happy to honor them. As a customer of JH Decor, you may:
👁 Access
Request a copy of the personal information we hold about you.
✏️ Correct
Ask us to correct any inaccurate or outdated information.
🗑 Delete
Request deletion of your data, subject to legal retention obligations.
🔕 Options Out
Unsubscribe from marketing communications at any time.
📦 Portability
Request your data in a structured, readable format.
✋ Object
Object to certain uses of your information where applicable.
To exercise any of these rights, simply write to us at rahulsoni@jhdecor.in or customercrea@jhdecor.in. We will respond within a reasonable time-frame and without unnecessary formality
08. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has provided us with personal data, please contact us and we will promptly delete such information from our records.
09. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any revisions will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If we make significant changes that affect how we handle your data, we will make reasonable efforts to inform you — via email or a prominent notice on our website — before the changes take effect.
Your continued engagement with JH Decor after any updates constitutes your acceptance of the revised policy.
Privacy concerns? Reach out to us.
Address:- JH Decor-H-197, RICO Industrial Area,
Sardarshahar, District Churu,
Rajasthan – PIN- 331403
Call on. +91 89204 00447
Email us:- rahulsoni@jhdecor.in
& customercrea@jhdecor.in